Process Map

A process map is a breakdown of a process to determine how it flows and, ultimately, how effective it is. 

Those who complete process mapping look closely at elements such as the:
  • Structure of a system 
  • Flow of communication within the system

Process Scoring

Score the process for an objective and weighted workflow.

Example of a webpage process:
  • File access +3
  • Forms error -5
  • Form handler error -5
  • Forms handler submission +50
  • Form submission +50
  • Leading page error -5
  • Landing Page error -5
  • Landing page success +50

Articles

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